FAQ

Frequently Asked Questions

How long will my order take to arrive?
Norway: 2-4 business days. Europe: 2-7 business days. Rest of World: 5-10 business days.

Do you ship internationally?
Yes, we ship worldwide from Oslo, Norway.

How can I track my order?
You will receive a tracking number via email once your order has been dispatched.

What is your return policy?
You have 14 days from delivery to return unworn items in original condition. See our full Return Policy.

How do I start a return?
Email us at hello@sapha.no with your order number. See Start a Return for details.

How should I care for my SAPHA pieces?
All our pieces should be cool hand washed. Detailed care instructions are included with each item.

What materials do you use?
We use 100% merino wool and 100% cashmere, ethically sourced for quality and sustainability.

How can I contact you?
Email us at info@sapha.shop. We respond within 1-2 business days.